Privacy Policy

Why is your personal data collected?

We use the data we collect about you to:

process your application and provide you with services, identify and prevent any fraud, money laundering and similar criminal activities;
communicate with you, informing you of any changes regarding us, our services, and your order;
to ensure and improve the quality of our services;
to manage and improve our online store, keep it secure, and ensure that content is displayed to you in the most effective way on your device;
develop and offer you new services;
for statistical and market research purposes, to measure and understand the effectiveness of advertising;
advertise our company’s services, including tailoring our offers to your personal preferences.

How is personal data collected?

 We collect information in the following ways:

when you provide us with information, for example, in person, by filling out our applications, on our websites, through social networks, by mail, email, telephone, “online chat,” or any other media or services;
automatically when you use our website and make purchases in our online store. Much of our automatic information collection is done using things like cookies, tracking, pixels, and similar technologies.

How is information collected?
We may collect all information you provide:

when you register on our website;
when you use our website, fill out any forms, or make a purchase;
when you report a problem or contact us regarding our products or services;
when you participate in discussion forums, comment on our blog, or use other social networking features on our website, in advertisements or surveys, or in other activities conducted through our website or social networks;
when you participate in any way in a contest, promotion, or survey;
if you contact us for any other reason using the methods mentioned above.

The information you provide to us may include: your name, surname, address, email address, telephone number, date of birth, and gender.

We store and may use the information you provide to us in the ways listed above.

The information we collect about you automatically each time you visit our website may include the following:

technical information, including the type of device used to connect your device to the Internet, browser type and version, time zone setting, browser types and versions, operating system and platform, location (country/city);
information about your visit, including full uniform resource locators (URLs), clickstream to, through, and from the website (including date and time); products you viewed or searched for;
referral/exit pages, files viewed on our site (e.g., HTML pages, graphics, etc.), page response times, download errors, length of visits to certain pages.

We do not store your personal data for longer than is reasonably necessary. We use your data lawfully.

Is your data passed on?
We may pass on your information to certain third parties in order to fulfill our contractual obligations to you and for other purposes described in this policy:

to provide information to those who provide services on our behalf for your identification and authentication (payment systems);
to provide information to those who assist us in our business activities, such as website hosting and development, customer service, providing analysis of our service usage, and assisting in marketing activities;
to offer and provide services and develop new ones;
at any time when required by law, we may disclose information about your use of our services and your visits to our websites; for example, to comply with the law and legal processes, protect our rights, protect your safety or the safety of others, prevent and investigate fraud, or respond to a government request;
We may share your personal data with analysts and search engine providers to optimize and improve our websites.

When transferring your data, we are committed to ensuring that the recipient of the data complies with the same security measures for the storage and processing of personal data as we do and complies with the new GDPR requirements.
Your personal data may be processed, stored, and transferred to third parties in the manner and
to the extent specified in this Privacy Policy.

Data collection for further processing (including storage) may be carried out outside your country of residence or the European Economic Area, for example in the USA. The information transferred may be disclosed to our service providers. This may include processes such as payment processing, compiling data about the use of our websites and services, advertising purposes (including advertising based on customer behavior), or offering support for your service or product needs. We take all necessary steps to ensure the security of your personal data in accordance with this Privacy Policy.

What are your rights regarding your personal data?
You have the following rights:

to request access to your personal data;
to receive your personal information in a structured, commonly used, and machine-readable format;
to request the deletion of your personal data from our system;
to object to the processing of your personal data and restrict the processing of personal data;
to object to the processing of your personal data for direct marketing purposes. If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. Your withdrawal will not affect the lawfulness of the processing carried out prior to your withdrawal of consent;
at any time in your user profile on our website or by contacting us
opt out of receiving our email newsletters, text messages, or similar promotional information.
request the correction of data or restrict the processing of your personal data;

You can exercise your rights by contacting us via email: info@kimimanufaktura.lv and requesting the information you are interested in or requesting its deletion by calling +371 29511419 or writing to: SIA “K.I.M. I. manufaktura”, reg. No. 40103846143, legal address: Berģu iela 13, Riga.

Useful information
Our websites and products may contain links to third-party websites. These third-party websites have their own privacy policies. If you visit these websites, you are subject to these policies.

Cookies: A cookie is a small file that is downloaded and stored on your device when you visit a website. It contains data that is specific to that visitor and website. Cookies are used by almost all websites and can be used for a variety of purposes, such as remembering your preferences, enabling online shopping, and compiling website statistics. Cookies allow visitors to navigate the website and enable us to tailor the website and its content to the visitor’s needs, improving the user experience. If the cookie function is not activated, we cannot guarantee the proper functioning of the website and its operation as intended.

We use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole. The cookies we use on our website do not store any data that could directly identify you. The cookie data collected is not passed on to third parties. No personal information that could identify you is passed on.

We use cookies to protect our customers and to prevent fraudulent activity. We also use cookies to find out how users arrive at our website and to study how they use it – this helps us to improve the quality of the service we provide to you. For example, we use Google Analytics, a popular web-based performance analysis service provided by Google. Google Analytics uses cookies to help us analyze how visitors use our website. More information about the use of cookies can be found in Google’s Privacy Policy. Similar services that we use are also provided by Facebook and LinkedIn. We use cookies to monitor and manage website traffic. We also use cookies in our advertising campaigns and promotions, which help us improve the design and structure of our website and the range of offers and promotions we provide.

We use two types of cookies on our website:

Session cookies – these are temporary cookies that are only active while the computer user is accessing the website. Session cookies help our website remember the steps a visitor has taken on the previous page, thus eliminating the need to re-enter information.
Persistent cookies. Persistent cookies remain on the visitor’s computer after they leave our website. These cookies help us identify you as a unique visitor.

Before you start using our website, we need to get your consent to use cookies. We don’t use cookies to collect personal info about individual users, so if you wish to restrict or block cookies on our website or any other website, you can do so by changing your browser settings. To learn more about this option, use the “Help” function in your browser. For information on how to delete cookies from your mobile device browser, please refer to your device’s user manual. Please note that some of our services will not work if you block or delete cookies.

Tracking: We collect certain information automatically. We collect this information to analyze trends and administer our website, products, and services. By tracking the web pages our users visit on a particular website, we do not engage in the collection of personally identifiable information about your online activities. We do not knowingly authorize third parties to collect personally identifiable information about your online activities. We work with third parties to display advertising on our website or to manage our advertising on other sites.